Get in Touch With Us
Whether you have a question about how we review casino sites, want to flag something that looks out of date, or simply want to share feedback on our content, this page explains the best way to reach us and what happens next.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every enquiry personally and aim to reply within two working days. Please write to us at [email protected].
To help us respond quickly, a short note explaining the nature of your message upfront makes a real difference. It means we can direct your enquiry to the right person without needing to follow up for basic details.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Content questions — If something on our site is unclear, or you would like more context about a casino review, a bonus explanation or a payment method, just ask.
- Corrections and accuracy — Spotted something that looks wrong or out of date? We take accuracy seriously and appreciate readers flagging anything that warrants a closer look. Our editorial team will investigate and update the page if needed.
- Suggestions for coverage — If there is a newly launched NZ-facing casino, a payment method we have not covered, or a topic you would find useful, we genuinely want to hear it. Reader input shapes a good deal of our content planning.
- Editorial and commercial enquiries — If you represent a casino operator or a related organisation and want to understand how our review and ranking process works, please introduce yourself and outline what you have in mind. Note that commercial relationships do not determine our rankings.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support services in New Zealand. You can also find resources on our casino comparison pages across the site.
What Happens After You Send a Message
Every message is read by a member of our editorial team — we do not use automated replies as a substitute for a genuine response. You will hear back from a real person who has read what you wrote.
Our standard response window is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. We will always follow up.
About Our Editorial Standards
New Zealand Online Casinos is an independent comparison site. Our reviews cover offshore casino operators available to players in New Zealand, assessing licensing, game ranges, bonuses, payment methods, withdrawals and mobile compatibility. We research each casino and verify the details we publish — we do not claim to have deposited or played at every site we cover.
We earn commission when readers follow links to casino operators. That commercial arrangement does not influence which sites rank highest or how we assess them. Our methodology is based on factors that matter to NZ players: regulatory standing, fairness of bonus terms, NZD payment support and responsible-gambling tools, among others.
If you believe something we have published is inaccurate, misleading or needs updating, please do get in touch. Reader scrutiny is one of the most useful checks on quality we have.
A Note on Player Eligibility and Responsible Gambling
All content on this site is intended for adults aged 18 and over. Online casino gambling carries financial risk, and we encourage all readers to approach it within their means. If you have concerns about your own gambling habits or those of someone you know, free and confidential support is available in New Zealand through the Problem Gambling Foundation and the 24-hour Gambling Helpline. Please include a note in your email if you would like us to direct you to these resources directly.
Thank You for Reading
We know there is no shortage of casino comparison sites, and we appreciate you spending time with ours. Your feedback — whether it is praise, a correction or a sharp question — helps us do this better. We look forward to hearing from you.